Marisa has been our housekeeper at Ripertoli since 1988 – to be precise, since 2 months after we bought the house. Her son-in-law Roberto manages the pool and cuts the grass, and her sister-in-law Margherita is responsible for the flowers and plants in the garden, including the dozens of wonderful geraniums. The whole family feels responsible for Ripertoli, summer and winter, and visits the property regularly to check on it when it is empty. Marisa, her husband Fiorenzo, Roberto, his wife Anna and their 2 daughters Alice and Licia live about 2 miles away, in a nice large country house near Badia a Passignano. Licia often helps her granny with cooking & serving meals, and speaks some English.
Marisa is in charge of the linen cupboard, the cleaning service, and the house and furniture generally. Every guest gets their own bath towel, hand towel and pool towel, plus of course bed linen; all these are changed weekly. This does mean that all Ripertoli’s washing machines and tumble dryers work hard every Saturday, and usually Sunday too, but Marisa will take care of all that, and will often visit very early in the morning to set off another cycle without disturbing anybody.
Marisa has 3 assistant cleaners who help her prepare the house for new arrivals every Saturday. She also visits the house each Wednesday for a general tidy-up and clean; this service is included in the rental price. If guests stay for more than week, Marisa and her team will come in at 10 am on Saturday to change the bed-linen & towels, and tidy up. You may well see her at other times as she stays in control of the linen cupboard, but she is never intrusive and will always help if you encounter any little problems.
Marisa can arrange babysitting if required, and is a brilliant traditional Tuscan cook.